SCM223

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Quality Management

Course Description

Students are immersed in the concepts of quality and risk management. Topics explored and practiced in this course include continuous improvement, quality philosophies, costs of quality, Six Sigma, Statistical Process Control, risk identification, risk analysis, risk response, and probability and impact. Students will develop the skills to analyze and ensure the quality of products, processes, and services for an organization.

Value

3

Grading Type

Letter Grade

1.Define quality in the context of improvement

2. Apply the PDSA model to quality improvement efforts

3. Use effective tools in quality improvement efforts

Courses

SCM223 is a prerequisite for:

Programs

SCM223 is a completion requirement for: